Data Protection Guaranteed

7reel Privacy Policy — Your Data Is a Trust We Hold

When you use 7reel, along with your trust, some of your information comes to us as well. This document is fully transparent about how we use and protect that information.

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How 7reel Protects Your Privacy

We don't just say it — we actively ensure the security of your data.

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End-to-End Encryption

Your password, payment details, and personal data are protected with the highest level of SSL encryption. No intermediary can access this information.

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Never Sold to Third Parties

7reel never sells your name, mobile number, email address, or any other personal information to advertisers or third parties. This is our unwavering commitment.

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Cyber Attack Prevention

7reel's servers are under round-the-clock security monitoring. Any unusual activity triggers an immediate response.

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Your Control

You have the right to view, correct, or delete your own data. You can exercise these rights at any time by contacting support.

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Cookie Transparency

We clearly disclose which cookies we use and why. You have the option to disable non-essential cookies.

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International Standards

7reel complies with GDPR and international data protection standards, following global best practices in how we handle your information.

Effective Date: 1 January 2026 | This Privacy Policy applies to all services on 7reel.app.

This document has been written in plain, easy-to-understand language so every user can follow it. By creating an account on 7reel, you agree to this Privacy Policy.

1

What Information We Collect

7reel only collects information that is necessary to deliver our services properly. We do not store any excess or unnecessary data.

Data Type Example Necessity
Identity Information Name, date of birth, national ID number Identity Verification
Contact Information Mobile number, email address Account Management
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Device Information IP Address, Browser, Device Type Security Monitoring
Usage Data Game history, betting patterns Service Improvement
We can never read your password — it is stored in encrypted form.
Your full payment card number is never stored on our servers — only the last few digits are retained.
7reel never tracks your location data (GPS location).
2

How We Collect Information

7reel collects information in several ways — with full transparency at every step.

At Registration: When you create an account on 7reel, you directly provide your name, mobile number, and password. This information is used to manage your account.
While Using the Platform: When you play games or place bets, certain data is generated automatically — such as which games you played and how long you played them. This information is used to improve your experience.
At the Time of Payment: When you transact via Mobile Pay or Nagad, your mobile number and transaction amount are processed. This information is kept secure by both the payment processor and 7reel.
Via Cookies: We use browser cookies to remember your preferences and manage login sessions. Full details are available in the Cookies section.
Support Hours: When you contact customer service, a record of that conversation is kept so we can provide better support in the future.
3

How Your Information Is Used

7reel uses your information only for the purposes listed below. It is not used for any other purpose.

Account Management: For login verification, password resets, account security, and the KYC (Know Your Customer) process.
Payment Processing: To process deposits, send withdrawals, and maintain transaction records.
Service Improvement: Analytics are used to understand which games are most popular and where issues arise.
Fraud Prevention: To detect unusual transactions or login activity and keep your account secure.
Contact: For sending important updates, security alerts, and (with your consent) promotional offers.
Legal Obligation: To meet regulatory requirements and comply with anti-money laundering regulations.
4

Data Sharing Policy

Our Clear Commitment: 7reel never sells your data. However, certain information may be shared in the limited circumstances outlined below.

Payment Processors: Necessary information is shared with Mobile Pay, Nagad, or Rocket to complete transactions. These third parties also adhere to strict privacy policies.
Law Enforcement: 7reel may be legally required to share information with authorities pursuant to a court order or lawful investigation.
Technology Partners: Cloud service providers used to operate the platform provide technical support only. They are not permitted to use your data for their own purposes.
Business Changes: If 7reel undergoes a merger or acquisition, your information may be transferred to the new entity. However, this Privacy Policy will remain in effect.

7reel never shares your data with advertising networks, marketing companies, or data brokers.

5

Special Protection for Payment Information

Financial information is the most sensitive data we hold — which is why 7reel takes extra precautions in this area.

PCI DSS Standard: Payment card information is handled in accordance with the international PCI DSS security standard.
Mobile Payment Security: OTP verification is mandatory for transactions via Mobile Pay and Nagad. 7reel will never ask for your mobile banking PIN.
Transaction Monitoring: Every transaction is monitored by an automated system. If any suspicious activity is detected, you will be alerted immediately.

Warning: 7reel will never ask for your password, PIN, or OTP by phone or message. If anyone claims to be from 7reel and requests this information, it is a scam.

6

Cookie Policy

Cookies are small text files stored in your browser. 7reel uses cookies to enhance your experience.

Cookie Type Purpose Duration Can Be Disabled?
Essential Login Sessions, Security End of Session No
Functionality Remembering Language & Preferences 1 Year Yes
Analytics Usage Statistics 6 Months Yes
Performance Improved Page Load Speed 30 Days Yes
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.
7reel does not use any third-party tracking or advertising cookies.
7

How Long We Retain Your Data

Active Account Information: Your data is retained for as long as your account remains active.
After Account Closure: After account closure, transaction records are typically retained for up to 5 years due to legal obligations.
Inactive Account: Accounts inactive for 2 years will be deactivated. If you have a remaining balance, we will notify you in advance.
Deletion Request: If you request data deletion, any information beyond legal retention requirements will be deleted within 30 days.
8

Your Data Rights

7reel believes you should have full control over your own data. You have the following rights:

Right to Access Your Data

You can request access to the data we hold about you at any time.

Right to Rectification

Contact support to correct any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data beyond what is required by legal obligations.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Data Portability

You can request your data in a downloadable format.

Right to Opt Out of Marketing

If you no longer wish to receive promotional emails or messages, you can unsubscribe at any time.

To exercise these rights support@7reel.appEmail us at. We respond within 30 days.

9

Protection of Minors

7reel strictly enforces an 18+ policy. No one under the age of 18 is permitted to open an account.

We do not knowingly collect information from anyone under 18. If a minor's account is identified, it is immediately closed and all associated data is deleted.
If parents believe their child is using 7reel, please contact support@7reel.app immediately. We will take prompt action.
10

Privacy Policy Updates

7reel may update this Privacy Policy from time to time. You will be notified of any significant changes via your registered email or mobile number beforehand.
The date of each update is noted at the top of the document. Previous versions are available upon request.
If you disagree with the updated policy, you have the right to close your account. Any remaining balance will be refunded.
11

Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please contact our Data Protection team.

Email
support@7reel.app
Response within 30 business days
Live Chat
Live Chat on Site
Available 24 Hours

Play in a safe environment at 7reel

Enjoy your entertainment with your privacy fully protected. Over 500,000 Bangladeshis trust us.

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